Cancellation & Shipping Policy

Order Cancellation

Customers may request cancellation of an order only before the order is shipped/dispatched.

Once an order has been shipped, dispatched, or handed over to the courier/shipping partner, it cannot be cancelled.

Important: Payment of an order does not automatically mean that cancellation is unavailable. Cancellation may be requested before dispatch. Once the order has been dispatched, cancellation will not be accepted.

After Dispatch

Once the order has been handed over to the courier/shipping partner:

 Order cancellation is not allowed.

 Cancellation requests through WhatsApp, phone, email or other communication channels will not be accepted.

The customer should accept the shipment as per the applicable delivery/return policy.

Before Dispatch

If you need to cancel an order, please contact us as soon as possible before the order is shipped/dispatched.

Cancellation requests received after dispatch cannot be accepted.

Contact

For order-related queries, please contact X Treme Nutrition through the contact details provided on our website.