Last Updated: 04 September 2026
X Treme Nutrition is committed to providing quality food and nutrition products to our customers. Since our products are food/nutrition products, certain conditions apply to cancellation, return and refund requests.
1. Order Cancellation
Customers may request cancellation of an order before the order has been dispatched.
Once an order has been dispatched, cancellation may not be possible.
For prepaid orders successfully cancelled before dispatch, the eligible refund will be processed to the original payment method.
2. Return & Refund Eligibility
Due to food safety and hygiene considerations, opened or used food/nutrition products are generally not eligible for return or refund.
A return/refund or suitable resolution may be considered in cases such as:
Wrong product delivered
Product received in damaged condition
Product received with visible tampering or leakage
Defective or unusable product
Other genuine product-related issues verified by X Treme Nutrition
Customers should contact us as soon as possible after receiving the order and provide the Order ID and photographs/videos of the product and packaging, where applicable.
3. Damaged or Incorrect Product
If you receive a damaged, incorrect or tampered product, please contact us with your Order ID and supporting photographs/videos.
After verification, we may provide an appropriate resolution, which may include replacement or refund, depending on the circumstances.
4. Refund Processing
Once a refund is approved, the refund will normally be initiated to the original payment method.
The amount may take approximately 5–7 working days to reflect in the customer’s account, depending on the payment provider or bank.
5. Shipping Charges
Shipping charges, if applicable, may generally be non-refundable, except where the issue is caused by an incorrect, damaged or defective product supplied by X Treme Nutrition.
6. Non-Returnable Products
The following are generally not eligible for return:
Opened or used food/nutrition products
Products damaged after delivery due to improper storage or handling
Products returned without prior approval
Products where the issue cannot be reasonably verified
7. How to Request a Refund or Cancellation
Please contact us with:
Order ID
Customer name
Registered mobile number/email
Reason for cancellation, return or refund
Photographs/videos, if applicable
Email: xtremedeaifule.in@gmail.com
8. Contact Us
For refund, cancellation or order-related queries, please contact X Treme Nutrition through the contact details provided on our website.
X Treme Nutrition reserves the right to verify each request before approving a refund, replacement or cancellation.
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